Our Privacy Commitment
DEJAVU AI is committed to protecting your privacy. We understand that advanced AI conversations require trust, and we take that responsibility seriously. This policy explains what data we collect, how we use it, and your rights regarding your information.
1. Information We Collect
Account Information
When you create an account, we collect your email address and authentication credentials. If you sign up via Google or GitHub, we receive basic profile information from those providers.
Conversation Data
We store your conversations to provide the Service, including message history and any characters or scenarios you create.
Usage Data
We collect basic usage metrics such as message counts for subscription limits, feature usage for product improvement, and technical logs for debugging.
2. How We Use Your Information
- To provide and maintain the Service
- To process payments and manage subscriptions
- To enforce usage limits based on your plan
- To communicate important updates about the Service
- To improve and develop new features
3. What We DO NOT Do
- ✓No AI Training: Your conversations are NEVER used to train or fine-tune AI models.
- ✓No Selling Data: We do not sell your personal information to third parties.
- ✓Privacy-first moderation: We do not use private conversations for advertising or sell user data. We may use automated abuse-detection systems and limited manual review where necessary to enforce our policies, investigate abuse, comply with law, or protect the service.
- ✓No Advertising: We do not use your data for targeted advertising.
4. Data Security
We implement industry-standard security measures to protect your data:
- All data is encrypted in transit (TLS/SSL)
- Data at rest is encrypted using AES-256
- Access to production systems is strictly limited
- Regular security audits and updates
5. Data Retention
We retain your data for as long as your account is active. You can delete individual conversations at any time. Upon account deletion, we remove your data within 30 days, except where retention is required by law.
6. Your Rights
You have the right to:
- Access your personal data
- Delete your conversations and account
- Export your data
- Opt out of non-essential communications
- Request correction of inaccurate data
7. Third-Party Services
We use the following third-party services:
- Square: Payment processing (PCI-DSS compliant)
- AI infrastructure: Conversations are processed by our AI systems to provide responses
8. Cookies
We use essential cookies for authentication and session management. We do not use tracking cookies or third-party advertising cookies.
9. Children's Privacy
DEJAVU AI is not intended for users under 18 years of age. We do not knowingly collect information from minors.
10. International Users
DEJAVU AI operates globally. By using the Service, you consent to the transfer of your data to our servers, which may be located in different jurisdictions.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service.
12. Contact Us
For privacy-related questions or to exercise your data rights, please contact us through our website.